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Help Desk Services
Let The KR Group, Inc take care of your day to day issues. We are fully trained to handle anything including desktop and application support, server configuration and performance, and infrastructure related issues.
- Printers - HP, Lexmark, Konica Minolta, Kyocera, Xerox, Samsung, and all MFP’s.
- Faxes
- Active Directory Support.
- Application support for Healthcare, Manufacturing, Accounting, Law, Education, Finance, Insurance, and Real Estate.
- Microsoft Office 2000, XP, 2003, 2007.
- Microsoft Office and Microsoft Exchange Support.
- Exact Software Products including Jobboss.
- Quickbooks.
- Microsoft Sharepoint.
- Key Performance Metrics and Reporting
- Network Connectivity issues – Wireless, 802.11x, Cabled Connections, TCP / IP, Firewalls, Routers, Switches.
- Cisco
- Watchguard
- Edge Series Routers
- Firebox X Series
- Fireware Pro
Onsite staffing
Have one of our certified consultants onsite whenever you need them. These skilled and experienced individuals provide technical assistance with each customers unique needs in mind.
- Assist during:
- Projects
- Transition phases
- Times when specialization is necessary
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